Customer Issue: The belt drive opener trolley got stuck on its track, making the door unable to fully open or close.
Our Solution: An examination of the drive system showed that the tracks were warped, and one of the trolley’s parts had been damaged by them. The track was repaired on location, and a new trolley from Genie took the place of the old one, solving the issue.
Customer Issue: Needed a garage door track replaced.
Our Solution: Our technician took Ms. Gibson' door down and installed a new section of track. He then aligned the door and made sure that it was working properly.
Customer Issue: Needed to have a broken cable replaced.
Our Solution: We removed Mr. Fisher's old cable and replaced it with a new stronger version and then made sure the door was operating properly before leaving.
New Garage Door Installation
Customer Issue: Ms. Woods asked us to install a new garage door.
Our Solution: After showing her several models, Ms. Woods decided on a Clopay insulated walnut door model GR2SU_WO_WIA2. We ordered and then installed the door with a Chamberlain opener when it arrived.